At Recofix.online, we respect your privacy and believe that users should clearly understand what information they provide, why it may be required, and how it may be used.
This Privacy Policy explains our approach to information collected through our website, forms, communication channels, and services.
1. About Recofix.online
Recofix.online is an independent digital information and guidance platform.
Our services are designed to provide users with information and assistance regarding social media account-related issues.
We are not affiliated with, sponsored by, or officially connected with Instagram, Facebook, Meta, or any other third-party social media platform.
2. Information We May Receive
Depending on the service or form you use, we may receive information such as:
- Name
- Email address
- Mobile number
- Account-related information voluntarily provided by you
- Information included in your message or service request
- Order or transaction reference information
We aim to collect only information that is reasonably relevant to providing the requested guidance or service.
3. Information We Do Not Require
For your protection, we do not require users to provide:
- Account passwords
- OTPs
- Login verification codes
- Two-factor authentication codes
- Recovery codes
- UPI PIN
- ATM/debit/credit card PIN
- CVV
- Complete card credentials
Please never send these details through our website, email, chat, or any other communication channel.
4. How Information May Be Used
Information voluntarily submitted by a user may be used to:
- Understand the user’s request
- Provide relevant guidance
- Respond to questions
- Process a service request
- Communicate regarding an order
- Provide customer support
- Maintain service records
- Prevent misuse or fraudulent activity
- Improve our website and user experience
5. Payment Information
Where payments are available, payment processing may be handled by a third-party payment provider.
Recofix.online does not need your UPI PIN, card PIN, OTP, CVV, or account password to provide our services.
Payment information handled by a payment provider may be subject to that provider’s own privacy and security policies.
6. Communication
We may use the contact information provided by you to respond to your request, provide service-related information, or communicate regarding an order or support request.
We do not intend to request sensitive authentication credentials through ordinary customer communication.
7. Third-Party Websites
Our website may contain links to third-party websites or services.
Once you leave Recofix.online and access a third-party website, that website’s own terms, privacy policy, and security practices apply.
We recommend reviewing the privacy information of any third-party service before submitting information.
8. Data Security
We take reasonable measures to protect information submitted through our website.
However, no online system or internet transmission can be guaranteed to be completely secure.
Users should therefore avoid submitting passwords, OTPs, PINs, recovery codes, or other highly sensitive credentials.
9. Children’s Information
Our services are not specifically directed toward children.
If you believe that a child has submitted personal information to us unnecessarily, please contact us so that the matter can be reviewed.
10. Changes to This Privacy Policy
We may update this Privacy Policy when necessary.
Any updated version will be published on this page with a revised “Last Updated” date.
11. Contact Us
For privacy-related questions or requests:
Recofix.online
Email: recofixsite@gmail.com